Privacy Policy
Legal

Privacy Policy

Last updated: January 1, 2024

General Statement

Welcome to BCCarGuys.com! This Privacy Policy is designed to help you understand how we collect, use, and protect your personal information while you visit and interact with our website. We prioritize your privacy and are committed to ensuring a transparent and secure online experience. By using this site, you agree to the practices described in this policy.

We encourage you to review this privacy statement thoroughly, especially if you plan to provide any personal or financial information. Additionally, if you are navigating to other websites linked from our site, please take a moment to review their respective privacy policies as well, as their practices may differ from ours.

Our Organization and Website

This Privacy Policy applies to Bccarguys.com, and any other associated platforms or sites we operate. We collect both personally identifiable and non-personally identifiable information from visitors to our site. The purpose of gathering this data is to provide you with a better online experience, enhance our services, and improve the functionality of our website.

While you can explore our site without providing any personal information, certain features or services (like vehicle inquiries, financing applications, or receiving promotions) may require you to share specific details. Rest assured, we are committed to protecting any personal information you provide.

Personally Identifiable Information We Collect

When you visit our site, we may collect personally identifiable information from you if you choose to provide it voluntarily. This includes your name, email address, phone number, mailing address, and any other information you submit to us through our forms or during your interactions with our services. We collect this information in various ways:

  • Forms and Inquiries: If you request a quote, submit a service inquiry, or apply for financing, we will collect information necessary to fulfill your request.
  • Sign-ups: When you sign up for our newsletter, promotions, or updates, we collect your contact details to send relevant offers and news.
  • Communications: If you contact us for any reason, we will gather details such as your name, email, and phone number to respond effectively.

You can still access much of our website without providing any personal information; however, some features (like receiving a quote or applying for credit) may be limited without it.

How We Use Your Personally Identifiable Information

The information we collect is used for various purposes, including:

  • Responding to Requests: To fulfill your requests for product information, quotes, or services.
  • Marketing Communications: To send promotional offers, product updates, and other relevant information if you've opted to receive such communications.
  • Customer Service: To assist you in case of questions or issues related to our products and services.
  • Order Processing and Fulfillment: To process any transactions or requests for products or services, including vehicle inquiries, service scheduling, or financing applications.
  • Improvement of Services: To refine the user experience on our website and enhance our offerings based on customer feedback.

Non-Personally Identifiable Information

In addition to personally identifiable information, we also gather non-personally identifiable information about visitors to our website. This information does not identify you personally but helps us understand how people interact with our site. Examples include:

  • IP addresses
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website or source

Cookies and Tracking Technologies

Cookies are small text files stored on your device that help improve your browsing experience. We use cookies to enhance the website's functionality, analyze site traffic, and tailor content based on your preferences. There are two types of cookies we use:

  • Session Cookies: These are temporary cookies that expire when you close your browser.
  • Persistent Cookies: These remain on your device for a set period and help recognize you when you return to our site.

You can adjust your browser settings to refuse cookies, but please note that doing so may impact your experience on our site or limit access to certain features.

Data Security

We take reasonable precautions to protect the personal information you provide us from unauthorized access, disclosure, alteration, or destruction. While we strive to ensure the security of your data, please note that no online platform can guarantee complete security.

Children's Privacy

We are committed to protecting the privacy of children. Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we discover that a child under 13 has provided us with personal information, we will take immediate steps to delete that information from our database.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use our website, you agree to the terms of the revised Privacy Policy. Please check this page periodically for updates.